Team Collaboration & UC

Text-to-Speech Voice Prompts

You can type out any greeting, menu prompt, or announcement, and the system converts it into natural-sounding spoken audio automatically — no microphone, recording booth, or voice actor required.

Why does this matter compared to just recording your own greeting?

It makes updating your phone system as easy as editing a sentence. A seasonal promotion, a temporary closure notice, or a wording tweak to your main greeting can be live in minutes, without scheduling time with whoever normally records your prompts or re-recording from scratch over a bad take.

Does the voice sound robotic, or natural?

Modern text-to-speech produces natural, human-sounding speech — most callers won’t be able to tell it wasn’t recorded by a person.

Can we choose different voices or tones?

Yes — a selection of voice options is available, so you can pick one that matches how you want your business to sound.

Does this work for greetings in more than one language?

Yes — text-to-speech supports multiple languages, which pairs directly with Bilingual & Multi-Language Prompts if your business serves customers in more than one language.

Where in the phone system can these generated prompts be used?

Anywhere a recorded prompt would normally go — your main auto attendant greeting, department menus, hold announcements, and voicemail greetings can all use text-to-speech instead of a manual recording.