Managed Voice
Connectivity
Connectivity covers how the system connects to the outside phone network.
Ways to Connect to the Network
Choosing How You Connect to the Network →
Understand the difference between SIP trunks, traditional PSTN lines, and analog lines, and which one fits your business.
Connecting Analog Devices →
Keep using older analog equipment like fax machines and alarm panels alongside a modern phone system, using a small adapter.
International & Long-Distance Calling →
Make and receive international and long-distance calls at predictable rates, with controls to prevent unexpected charges.
It rarely gets attention until something breaks. Most businesses never think about connectivity until then. A SIP trunk drops calls during a storm. An old fax line stops working. An international call to a supplier costs more than expected. We’d rather set this up right the first time than fix it after a bad month.
SIP trunking fits most modern offices, since it runs over your existing internet connection instead of a separate physical line. However, traditional PSTN or analog lines still make sense sometimes. A rural location with unreliable internet is one example. A single fax line not worth modernizing on its own is another.
Whichever mix your business needs, these decisions don’t lock you in. For instance, you can run SIP trunks for your main lines. At the same time, you can keep one analog line for a fire panel or fax machine, without treating it as a special exception. Mixed setups like this are common, not unusual, and we configure and support them the same as any other line. We won’t push you toward SIP trunking everywhere just because it’s the newer option, if a mixed setup genuinely fits your business better.