Call Transfer & Parking
Managed Voice
Call Transfer & Parking
Moving a live call between people — whether by transferring it outright or parking it in a shared slot so anyone can pick it up from another phone — should take a couple of clicks, not a juggling act.
Blind (Cold) Transfer →
Send a call directly to someone else’s line in one step, without speaking to them first.
Attended (Warm) Transfer →
Brief the receiving person privately before connecting a caller, so the handoff is smooth and informed.
Call Parking & Retrieval →
Put a call on hold in a shared slot so anyone else in the office can pick it up from a different phone.
Call Waiting →
Get notified of a second incoming call while you’re already on a line, and choose how to handle it.