Platform / AI Expansion

Everything Your Business Has Said on the Phone, Finally Searchable

Once your calls, texts, and email are flowing through UCSTAK, this turns that history into a secure, searchable memory, not a growing pile of recordings nobody has time to review.

Lighted purple fiber optic lamp, representing UCSTAK's AI Knowledge Vault & Search feature.

Phone transcripts, SMS threads, and synced Microsoft 365 email flow into a single, secure, semantic search index. Ask a plain-language question and get an answer pulled straight from your own conversations, with the source linked, instead of digging through inboxes and call logs to find what was already said.

Omnichannel Index

Calls, SMS, and email, all in one place, automatically.

Natural-Language Search

Ask a question, get a sourced answer in seconds.

Private by Design

Runs on Canadian infrastructure with logical tenant isolation as standard, dedicated infrastructure available if your compliance needs require it.

Built for organizations already running UCSTAK Managed Voice, the more history you have, the more useful this becomes. Available as a Solution Module today; ask about Dedicated Infrastructure if physical isolation is a requirement for you.

See the full AI expansion path.

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